Contribution Room record
Where does onboarding create false expectations?
Mission · Improve onboarding retention to 90-dayStage · convergenceDecision owner · Priya NairFacilitator · Alex Rivera3 invited
divergencestructurechallengeconvergence
Contribution board · convergence stage
Prepared contributions and structure for this room.
observationActivity without intentHuman confirmed
Demo requests spiked after the webinar, but follow-up notes show curiosity, not buying intent.
Jordan Lee
ideaTrust-first designHuman confirmed
Lead every landing page with a customer outcome and a verifiable proof block above the fold.
Lena Park
objectionCompetitive presenceHuman confirmed
If we cut demo campaigns, competitors will own search presence even if our SQL rate improves.
Jordan Lee
assumptionAlternative causeAI inferred
Prospects abandon because pricing is unclear, not because trust is missing.
Anonymous contributor
evidenceTrust-first designHuman confirmed
Five enterprise calls explicitly asked for SOC2 and peer references before next steps.
Priya Nair
questionRisk managementHuman confirmed
What would sales need to feel confident if inbound volume drops 15% during the test?
Alex Rivera
Participants
Presence without hierarchy
PNPriya Nair
MCMaya Chen
ARAlex Rivera